At Holaty you always pay the lowest price thanks to our money-back guarantee!

Whether bike, spare part, accessory  If you see the same product cheaper at another Europe retailer within four weeks of the date of purchase, you will get the overpaid money back! You can be sure of always paying the lowest price.

Means: We guarantee that the price you pay is the cheapest among all Europe dealers  or that our price will be adjusted to the lowest on the market.

All items are delivered to customers in Europe for free.

Most ebike warranties are 12 months, but at holaty.com, some of the sparts like the frame ,the warranty period is up to 5 years.

For more please refer to:https://holaty.com/pages/warranty-and-guarantee

To be more direct to our clients, we not only have an email service, we also have an online chat service from I - V 10:00 - 18:00.